Guarantee
Refund & Replacement Policy
Our 100% satisfaction and authentic item guarantee.
Instant Replacement
If any item arrives damaged, expired, or incorrect, you are entitled to an immediate replacement or full refund. Please notify our support team within 24 hours of receiving the package.
Return Process
To initiate a replacement, share your Order ID and a photo of the received product via WhatsApp or email. Our team will verify and dispatch a replacement within the same day for Bashundhara R/A orders.